Text Terms of Service
The NYC Well Chat and SMS texting is a confidential service that you can use anonymously. If we are concerned about your safety or the safety of others, or otherwise as required by law, we may provide information to public safety workers, like police dispatch or an emergency medical team, so they can make sure everyone stays safe. All text and SMS Chats are recorded for quality control purposes and ordinarily destroyed after ninety days.
By accessing NYC Well Chat or SMS texting you agree to the Terms of Use and Privacy Policy. If you don’t agree to the terms, you may not use this service.
You’ll Get:
Free information, help, and emotional support.
Counselors who will respond without judgment.
Connection to ongoing care for you or a loved one.
A service that is free* and confidential.
*Message & data rates may apply when using the SMS service.
Prefer to call?
Call NYC Well 24/7/365 at 1-888-NYC-WELL (1-888-692-9355). Text it out! You are not alone!
Get Help NowIn danger or need immediate medical attention? Call 911 now.