NYC Well Texting Service

Text WELL to 65173
Connect with someone who will listen and help 24/7.

In danger or need immediate medical attention? Call 911 Now.

Text Terms of Service

The NYC Well Chat and SMS texting is a confidential service that you can use anonymously. If we are concerned about your safety or the safety of others, or otherwise as required by law, we may provide information to public safety workers, like police dispatch or an emergency medical team, so they can make sure everyone stays safe. All text and SMS Chats are recorded for quality control purposes and ordinarily destroyed after ninety days.

By accessing NYC Well Chat or SMS texting you agree to the Terms of Use and Privacy Policy. If you don’t agree to the terms, you may not use this service.


Text WELL to 65173

A service for NYC residents, available 24/7/365. Text anytime! Interpreters are available for 200+ languages. Call 1-888-NYC-WELL to be connected with a counselor who can connect you to translator services.


When prompted, text 1.


Cuando sea atendido, escriba 2.


请在收到提示后发送 3

You’ll Get:

Free information, help, and emotional support.

Counselors who will respond without judgment.

Connection to ongoing care for you or a loved one.

A service that is free* and confidential.

SMS service data rates.

*Message & data rates may apply when using the SMS service.

Prefer to call?

Call NYC Well 24/7/365 at 1-888-NYC-WELL (1-888-692-9355). Text it out! You are not alone!

Get Help Now

In danger or need immediate medical attention? Call 911 now.